#26 • EX-AI Bot & Deposits
簡潔な回答
このページでは、最初に確認すべき点と、いつサポートが必要になる可能性があるかを要約しています。 要約: Prepare date, amount, TxID, network and coin details for support. 操作前に、最新の条件、手数料、上限、利用可否を必ずプラットフォーム上で再確認してください。
要約: Prepare date, amount, TxID, network and coin details for support.
詳細リファレンス
If your transaction is delayed or the funds have not appeared in your account, contact AURUM Support and provide the following details in text format (not screenshots)
- Date — when the transaction was made
- Amount — how much you sent
- Transaction Hash (TxID) — the unique transaction ID
- Network — the blockchain network used (e.g., TRC20, BSC, Polygon)
- Coin — the asset sent (e.g., USDT, USDC)
You may also send a direct link to the transaction in a blockchain explorer for faster verification.
Support will review your transfer and assist you with updating the status.