How Do I Purchase a Package in Aurum?
Go to the Financial proposals section in the left-side menu. Select Ex-AI Bot. In the Deposit packages section, click Create deposit. Choose the source of funds: Main bal...
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質問ライブラリ
18 questions
Can I Combine Multiple Deposits into One?
No, deposits cannot be combined. Each deposit is created and managed separately, with its own balance and schedule. If you accidentally created a new deposit but intended...
Can I Create Multiple Deposits?
Yes, you can create multiple deposits, even for the same package. You can distribute your funds across different deposits according to your financial goals and available ...
When Does Profit Start Accruing on a New Deposit?
Profit starts accruing within 12–24 hours after your deposit is activated. The first accrual is processed at the next scheduled time — 12:00 AM or 12:00 PM (UTC), dependi...
Can I Add More Funds to My Existing Deposit?
Yes. You can increase an active deposit in two ways: Top Up — manually add more funds at any time. Reinvest — your daily earnings are automatically added to this deposit ...
If I Add More Funds or Enable Reinvest, Does the 365-Day Period Reset?
Each new amount you add whether through Top Up or Reinvest — starts its own 365-day period before early-withdrawal fees no longer apply. Your original deposit keeps its o...
What is the Maximum Profit on Deposit Packages?
The maximum profit on deposit packages can reach up to 16.62% per month....
What Should I Do If My Deposit Has Not Arrived?
If your transaction is delayed or the funds have not appeared in your account, contact AURUM Support and provide the following details in text format (not screenshots): D...
When Does the Purchased Deposit Package Activate?
The deposit package activates daily at 12:00:00 AM or 12:00:00 PM (UTC)....
How Often is Profit Accrued?
Profit is accrued daily, 7 days a week....
How is Profit Calculated on Deposit Packages?
Profit is calculated monthly at a rate of up to 17.5%. However, depending on the selected package, you will receive between 60% and 95% of the total profit generated. For...
How Long Does it Take to Withdraw Accumulated Profit?
Accumulated profit is available for withdrawal 24/7. Once a withdrawal request is submitted, the funds will be transferred to your wallet within 72 hours, depending on ne...
When Can I Withdraw My Deposit?
The deposit can only be withdrawn on the 1st, 10th, and 20th of each month. Follow these steps: Go to the My deposits section and click Withdraw. A pop-up will appear whe...
What is the Fee for Withdrawing the Main Deposit Amount?
The fee for withdrawing the main deposit amount is 35%. However, after one year, no fee is charged for withdrawing the deposit....
How Long Does it Take to Withdraw the Main Deposit Amount?
The main deposit amount will be transferred to your wallet within 7 business days....
When Can I Withdraw Accumulated Profit?
Accumulated profit can be withdrawn 24/7...
How Long Can I Use the Reinvest Function?
You can use the Reinvest function for as long as your deposit remains active. There is no fixed minimum or maximum period; you decide how long to keep reinvesting....
How Do I Withdraw My Profit?
To withdraw your earned profit: Go to Financial Proposals. Select Ex-AI Bot to open your deposit list. Go to the Deposit balance and click Withdraw next to the profit amo...
次のステップ
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