#26 • EX-AI Bot & Deposits
빠른 답변
이 페이지는 먼저 무엇을 확인해야 하는지와 언제 지원팀 도움이 필요할 수 있는지를 요약합니다. 요약: Prepare date, amount, TxID, network and coin details for support. 진행하기 전에 플랫폼에서 최신 조건, 수수료, 한도 및 이용 가능 여부를 항상 다시 확인하세요.
요약: Prepare date, amount, TxID, network and coin details for support.
상세 참고
If your transaction is delayed or the funds have not appeared in your account, contact AURUM Support and provide the following details in text format (not screenshots)
- Date — when the transaction was made
- Amount — how much you sent
- Transaction Hash (TxID) — the unique transaction ID
- Network — the blockchain network used (e.g., TRC20, BSC, Polygon)
- Coin — the asset sent (e.g., USDT, USDC)
You may also send a direct link to the transaction in a blockchain explorer for faster verification.
Support will review your transfer and assist you with updating the status.