#26 • EX-AI Bot & Deposits
Réponse rapide
Cette page résume ce qu’il faut vérifier d’abord et quand il peut être utile de contacter le support. Résumé: Prepare date, amount, TxID, network and coin details for support. Vérifiez toujours sur la plateforme les conditions, frais, limites et disponibilités les plus récentes avant toute action.
Résumé: Prepare date, amount, TxID, network and coin details for support.
Référence détaillée
If your transaction is delayed or the funds have not appeared in your account, contact AURUM Support and provide the following details in text format (not screenshots)
- Date — when the transaction was made
- Amount — how much you sent
- Transaction Hash (TxID) — the unique transaction ID
- Network — the blockchain network used (e.g., TRC20, BSC, Polygon)
- Coin — the asset sent (e.g., USDT, USDC)
You may also send a direct link to the transaction in a blockchain explorer for faster verification.
Support will review your transfer and assist you with updating the status.