#26 • EX-AI Bot & Deposits
Kurze Antwort
Diese Seite fasst zusammen, was zuerst geprüft werden sollte und wann Support sinnvoll sein kann. Kurzfassung: Prepare date, amount, TxID, network and coin details for support. Prüfe vor jedem Schritt immer die neuesten Bedingungen, Gebühren, Limits und Verfügbarkeiten direkt auf der Plattform.
Kurzfassung: Prepare date, amount, TxID, network and coin details for support.
Detaillierte Referenz
If your transaction is delayed or the funds have not appeared in your account, contact AURUM Support and provide the following details in text format (not screenshots)
- Date — when the transaction was made
- Amount — how much you sent
- Transaction Hash (TxID) — the unique transaction ID
- Network — the blockchain network used (e.g., TRC20, BSC, Polygon)
- Coin — the asset sent (e.g., USDT, USDC)
You may also send a direct link to the transaction in a blockchain explorer for faster verification.
Support will review your transfer and assist you with updating the status.