#26 • EX-AI Bot & Deposits
Kort antwoord
Hierdie bladsy som op wat eers nagegaan moet word en wanneer ondersteuning nodig kan wees. Opsomming: Prepare date, amount, TxID, network and coin details for support. Kontroleer altyd die nuutste voorwaardes, fooie, perke en beskikbaarheid direk op die platform voordat jy voortgaan.
Opsomming: Prepare date, amount, TxID, network and coin details for support.
Gedetailleerde verwysing
If your transaction is delayed or the funds have not appeared in your account, contact AURUM Support and provide the following details in text format (not screenshots)
- Date — when the transaction was made
- Amount — how much you sent
- Transaction Hash (TxID) — the unique transaction ID
- Network — the blockchain network used (e.g., TRC20, BSC, Polygon)
- Coin — the asset sent (e.g., USDT, USDC)
You may also send a direct link to the transaction in a blockchain explorer for faster verification.
Support will review your transfer and assist you with updating the status.